At Amazing Grace Bakery (“we”, “our” or “us”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it and your rights in relation to your personal data.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

What Information We Collect

When you visit our website or place an order, we may collect the following information:

• Your name.
• Billing and delivery addresses.
• Email address.
• Telephone number.
• Order and payment information.
• Information you provide when contacting us.
• Website usage data collected through cookies and similar technologies.

We do not store your full payment card details. Payments are securely processed by our trusted payment providers.

How We Collect Your Information

We collect personal information when you:

• Place an order.
• Create an account.
• Subscribe to our newsletter.
• Contact us by email, telephone or via our contact form.
• Browse our website using cookies and analytics tools.

How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Provide customer support.
• Respond to your enquiries.
• Send order confirmations and delivery updates.
• Improve our website, products and customer experience.
• Prevent fraud and maintain website security.
• Comply with legal and regulatory obligations.

Where you have given your consent, we may also send you information about new products, seasonal collections, special offers and news. You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link or by contacting us.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.

Cookies may be used to:

• Remember your preferences.
• Analyse website traffic and performance.
• Improve website functionality.
• Support marketing and advertising activities where applicable.

You can manage or disable cookies through your browser settings. Please note that some parts of our website may not function correctly if cookies are disabled.

Sharing Your Information

We only share your personal information where necessary to operate our business, including with:

• Secure payment providers.
• Delivery and courier companies.
• Website hosting and e-commerce providers.
• Website analytics providers (such as Google Analytics).
• Email marketing providers (where you have subscribed).
• Professional advisers where required.
• Government or regulatory authorities where we are legally required to do so.

We never sell your personal information to third parties.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse, loss or disclosure.

Whilst we take every reasonable precaution, no method of transmitting information over the internet or storing electronic data is completely secure.

How Long We Keep Your Information

We only retain your personal information for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal, accounting and tax obligations.

Your Rights

Under UK data protection legislation, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request the deletion of your personal information where applicable.
• Object to or restrict the processing of your personal data.
• Withdraw your consent to marketing communications at any time.
• Request a copy of the personal information we hold about you.

To exercise any of these rights, please contact us using the details below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to read their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Any updates will be published on this page together with the revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Amazing Grace Bakery

Email: info@agbakery.co.uk